IOR (Importer of Record) is the legal entity responsible for bringing goods into a country. EOR (Exporter of Record) is responsible for taking goods out of a country. Many international IT deployments require both — one for the origin country export and one for the destination country import. MCGlobe can act as both in a single engagement.

Yes, absolutely. MCGlobe provides a unified turnkey framework for complex global hardware lifecycles. We can act as the Exporter of Record (EOR) at your origin location to safely decommission and clear the cargo out, manage the international freight forwarding, and simultaneously act as the Importer of Record (IOR) at the destination market to guarantee safe, compliant legal entry. This gives your team a single point of accountability throughout the entire global chain of custody.

The timeline depends entirely on the destination country and the specific import permits required for your tech infrastructure. For major markets with straightforward regulations, customs clearance can take less than 72 hours once shipped. However, for strict compliance markets (such as Indonesia, Vietnam, or the Philippines) that require complex telecom or security licenses (e.g., SDPPI, NBTC), permit approvals can take 4 to 8 weeks. We always conduct a pre-shipment audit to build an exact timeline before your cargo leaves the dock.

No, that is the exact value MCGlobe provides. When you utilize our IOR/EOR services, our fully liable, locally registered legal entities in 130+ countries absorb the regulatory burden and act as the local importer or exporter on your behalf. This allows your business to deploy or clear hardware globally without the time and expense of setting up a legal business entity in every market.

MCGlobe specializes strictly in high-value corporate IT infrastructure. We routinely handle: High-density AI server racks and data center hardware. Enterprise networking infrastructure, encryption-capable switches, and routers. Storage arrays, firewalls, and satellite/wireless transmission equipment. End-of-life enterprise IT assets requiring certified data destruction (ITAD) and asset disposition.

As the IOR, MCGlobe handles the absolute execution of paying all duties, local taxes, and clearance fees directly to local customs authorities on the ground to secure immediate release. These exact customs outlays are fully transparent and are billed back to your company under agreed Delivered Duty Paid (DDP) terms, ensuring your internal procurement team receives a single, unified invoice with no hidden terminal surprises.